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What is the recommended way to handle knowledge base?

BO Bob Martinez 2 months ago Resolved

I want to do this the supported way rather than hack around it. What is the recommended approach, and are there pitfalls to avoid?

Links to docs welcome if this is covered somewhere.

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Replies 7

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TH Theo Lindqvist

One caveat for larger communities: keep an eye on the indexes. At a few thousand rows the difference is night and day.

LE Lena Fischer

Thanks for writing this up. Bookmarking it — the kind of thing I will want to reference again in a month.

EL Elena Petrova

This matches my experience exactly. The hard part is staying consistent once the initial novelty wears off.

GR Grace Adeyemi

Could you say more about how you measured the result? I want to try this but I am not sure what success would look like.

BO Bob Martinez OP

This is the answer I wish I had found six months ago. Would have saved me a weekend of trial and error.

AL Alice Chen Accepted

Yes. The recommended approach is to use Access Rules on the space: set the rule type to Membership, pick the level, and set the space visibility to Private. Members at that level and above see it automatically; everyone else does not.

JA Jamal Reed

This matches my experience exactly. The hard part is staying consistent once the initial novelty wears off.