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What is the recommended way to handle help desk?

OM Omar Haddad 7 days ago Resolved

I want to do this the supported way rather than hack around it. What is the recommended approach, and are there pitfalls to avoid?

Links to docs welcome if this is covered somewhere.

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SO Sofia Romano Accepted

This is expected behavior, not a bug. The guard you are hitting is intentional — it protects against a class of mistakes that used to cause data loss.

If you need the other behavior, there is a documented filter you can hook to override it per site.

YU Yuki Tanaka

Could you say more about how you measured the result? I want to try this but I am not sure what success would look like.

PR Priya Nair

Thanks for writing this up. Bookmarking it — the kind of thing I will want to reference again in a month.

EL Elena Petrova

We ran into the same situation last quarter. What worked for us was starting small and only adding complexity when a real need showed up.