How do I configure help desk for a larger community?

Could you say more about how you measured the result? I want to try this but I am not sure what success would look like.

Thanks for writing this up. Bookmarking it — the kind of thing I will want to reference again in a month.

This deserves more votes. It is a small change with an outsized impact on day-to-day use.

For what it is worth, the same approach works with the PMPro adapter — the membership side is identical from here.