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Best practice question about help desk

EL Elena Petrova 4 weeks ago

Looking for the community consensus rather than just "it works." What is considered best practice here, and why?

#integrations
3

Replies 2

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PR Priya Nair

Strong agree. Good defaults beat a wall of toggles every single time.

MA Marco Silva

This matches my experience exactly. The hard part is staying consistent once the initial novelty wears off.