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Which webhook fires when a reply is accepted?

JA Jamal Reed 2 weeks ago Resolved

I want to notify an external system whenever a reply is accepted as the answer in a Q&A space. I see post and reply created events — is there a dedicated accepted-answer webhook, or do I listen for an update?

#webhooks
3

Replies 22

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FI Finn O'Brien

We ran into the same situation last quarter. What worked for us was starting small and only adding complexity when a real need showed up.

DA David Kim Accepted

Go to your profile, then Edit, and scroll to the relevant section. The option you are looking for is there. If the section is hidden, confirm you are on a recent version — some controls were added in 1.4.

NO Noah Bennett

I respectfully disagree on one detail. In my setup the opposite held true, though I suspect it comes down to community size.

JA Jamal Reed OP

This matches my experience exactly. The hard part is staying consistent once the initial novelty wears off.

EL Elena Petrova

Tried this on a staging copy first and it behaved exactly as described. Confident enough to roll it to production now.

MA Maya Okafor

This is the answer I wish I had found six months ago. Would have saved me a weekend of trial and error.

PR Priya Nair

This matches my experience exactly. The hard part is staying consistent once the initial novelty wears off.

DA David Kim

This is the answer I wish I had found six months ago. Would have saved me a weekend of trial and error.

MA Marco Silva

Could you say more about how you measured the result? I want to try this but I am not sure what success would look like.

BO Bob Martinez

We ran into the same situation last quarter. What worked for us was starting small and only adding complexity when a real need showed up.

DA David Kim

Solid breakdown. The only thing I would add is to back up before making the change — better safe than sorry.

JA Jamal Reed OP

Solid breakdown. The only thing I would add is to back up before making the change — better safe than sorry.

AL Alice Chen

Thanks for writing this up. Bookmarking it — the kind of thing I will want to reference again in a month.

LE Lena Fischer

Solid breakdown. The only thing I would add is to back up before making the change — better safe than sorry.

PR Priya Nair

For what it is worth, the same approach works with the PMPro adapter — the membership side is identical from here.

NO Noah Bennett

Great point. I had not considered the angle you raised in the second paragraph — it reframes the whole thing for me.

EL Elena Petrova

Following this thread closely. We are about to face the exact same decision and the replies here are gold.

SO Sofia Romano

This matches my experience exactly. The hard part is staying consistent once the initial novelty wears off.

NO Noah Bennett

Adding a small note: the same idea applies on mobile, just with a bit more attention to tap targets.

TH Theo Lindqvist

One caveat for larger communities: keep an eye on the indexes. At a few thousand rows the difference is night and day.

CA Carlos Mendes

Great point. I had not considered the angle you raised in the second paragraph — it reframes the whole thing for me.

BO Bob Martinez

We ran into the same situation last quarter. What worked for us was starting small and only adding complexity when a real need showed up.